Hold update

So we finally gave up after two hours and nine minutes with no answer from the Circuit City people. I sent them a nasty e-mail but never got a response. How does the story end? Circuit City CALLED US today (and not in response to my e-mail) to let us know that the plan had expired and to renew the plan. Now I know why there was no one there to answer -- they were too busy making calls out!

On hold...

I wish we had something witty to talk about today. However, we've been on hold for almost two hours now trying to renew the extended warranty on our TV with Circuit City. Two hours! We're trying to give them money, and no one seems to want to answer the phone to take it. And who are all the other people who are on hold with us? Hopefully we'll be off the phone by tomorrow and have some better news. Until then...